Customer Ratings for Barnes & Wagner Lighting

When I found this website, I had been searching for quite sometime to find something different in lighting. I was overjoyed to see a selection of lamps I had not seen anywhere else. When I found the Van Gogh selection, it took my breath away. I have purchased quite a few art glass and stained glass lamps in the past, but nothing compares with this.

This selection is so beautiful that I dont want to turn them off (and, often, I just leave them on so I can see them first thing in the morning). The customer service was excellent -- I was given a time frame for receiving my lamps, and they were delivered earlier than expected! Everything was perfect.

The lighting truly makes the room. These lamps have made my room come alive. Thank you for a wonderful shopping experience and for lamps I will treasure for years to come. 

I recommend Barnes & Wagner unequivocally to anyone who loves their home and wants to see it look its best.  - Susan G.

My shopping experience could not have been better or easier.  You responded quickly to questions and let me know when items ship, and your packaging is excellent.
-Kym, Victorville, California

Thank you so much! I'm a very happy customer, and I will definitely return to your site to purchase many of my lighting needs as I see you offer a wide assortment. We are moving into a new house this weekend with no light fixtures so I have a lot of work to do!  Thanks again for you attentive customer service.

Thank you! My crazy schedule these last few days (and the time difference) has prevented me from contacting you on the telephone. I appreciate your great care in this matter.  -David, Cupertino, California

Barnes & Wagner did everything to make my order fast, efficient and to my satisfaction.  -Carol, Wauwatosa, Wisconsin

I was surprised by the amount of Customer Service I was given. How refreshing. Great company - great product. THANKS!
-Shannon, Alexandria, Virginia

We were very happy with this Merchant and would buy from them again. Their shipping was free as they quoted and it arrived when they told us to. Their Mechandise is excellent.

Sincerely,

Hanny C.

Thanks for the prompt shipment. The presents have been & will be a big hit.
-Lydia, Charlotte, North Carolina

Thanks for such a great site!  -Kimberly, Chapel Hill, North Carolina

You are too wonderful...taking time to respond even when you didn't have what I was looking for AND searching for one too!  Thank you so very much.  I will return to your web site again!  -Diane, Ojai, California

Always great doing business with Barnes and Wagner! -Christopher, Arlington, Texas

Thanks again for the great service.  -Belinda, Bastrop, Texas

My niece received her wedding gift on time and was thrilled with it. Just wanted to let you know. Thank you.  -Kathy, Livermore, California

This was a wonderful transaction from start to finish. The site is easy to navigate, the selection is second-to-none, and my order arrived quickly and beautifully packed. I highly recommend this merchant.  -Jennifer, Pleasant Hill, California

My order was handled in a professional manner and the product arrived promptly. I have been leery of internet ordering since my credit card number and personal information was shared last year. I would not hesitate to order from Barnes & Wagner again in the future. -Paul, Anderson, Indiana

You are too wonderful...taking time to respond even when you didn't have it AND searching for one too! Thank you so very much. I will return to your web site again!

-Diane, Austin, Texas

Excellent service. I expected to have to wait several weeks, but was pleasantly surprised when the order arrived in less than a week. The packing was excellent, and the items arrived in perfect condition.  -Cindy, Las Vegas, Nevada

Thank you so much for your diligence on this order. I am a new customer, and based on my treatment, will definitely purchase from you again!

-Milagra, Eugene, Oregon

Thanks for your prompt replies. It has been a pleasant experience ordering on line with your company. I am always cautious about ordering on line, as you don't get the feeling that you will get the personalized treatment and service that you would experience in a store.  I must say that the level of service I experienced and the personal care that was taken to ensure my shopping experience was a positive one was extraordinary!  I will certainly recommend friends to shop your site!

Thanks again for making this purchase easy and satisfying! 

-Brigetta, Burnaby, BC, Canada

I appreciate the great customer service. Take care. -Joe, Millington, Tennessee

I ordered a tiffany light fixture, it is very beautiful. I was impressed with the great customer service. I will probably buy @barnes & wagner again. Gloria H.
 

It seems to me that service is becoming a lost art.  It's nice to know that there are still people out there who still know the meaning of the word.

-Maryanne, Monrovia, California

I just wanted to thank you for the prompt manner in which my order was handled. Needless to say I was shocked when I received my order today! 
Thanks again for the excellent service!  -Angel, Omaha, Nebraska

Super job!  -Charles, Glendale, California

Couldn't have been a more pleasant transaction! This store is top-notch! Sent my Father's Day gift super-quick, and they even sent me the receipt separately instead of with the gift. I will most definitely be shopping here often in the future! I wish every online purchase and merchant could be as wonderful as this one!

-Shelley, Cupertino, California

Thanks, my mom got the gift yesterday and she loves it.  -Sherri, Plano, Texas

Extremely well packed packages and quick shipping after I placed my order. A fantastic experience and beautiful merchandise.  -Derek, Auburn, Georgia

Thank You, does not express my gratitude enough.  -Floyd, San Leandro, California

WE GOT IT!!!

Yesterday our mailman Gus delivered 'the goods'! This morning before my
Mom got to work my Dad and I opened up the box and both of us had smiles
ear-to-ear with our purchase.  -Mike, La Mesa, California

Thanks.. You guys are on top of your business... I appreciate it!!!

-Jason, Van Nuys, California

It's been refreshing doing business with Barnes & Wagner. Shipments arrive when they've informed me they would arrive. The merchandise has always been received in excellent condition. They've answered my e-mailed questions to them within minutes.
So far - and there have been a few - they're the only company I've dealt with that I feel really comfortable doing business with.  I've already recommended them to all my friends.  -Paul, Hoffman Estates, Illinois

Your packing is masterful. And, everything arrived without damage. Very professional.  -Jose, Washington D.C.

I just wanted to write you and tell you how wonderful your service is. I love it. I received my order today, and it is beautiful. Packaged great, and so quick. I just wanted to say thank you and keep up the good work. I will definitely be shopping with you again.  -Meredith, Oak Forest, Illinois

The package arrived today. Thank you for your outstanding efficiency, the great packing job you do, and the status you provide. I am recommending Barnes & Wagner to my family and friends.  -C.J., Alexandria, Virginia

These merchants are the absolute best!!!  They went out of their way to get a gift shipped overseas for me. And, I've purchased from them since. Their service has been exemplary!  -Kelly, Denver, Colorado

Just to let you know that the lamps arrived intack and they are very pretty. I am very pleased with them. Thank you again for all your help.- Sandy M.

Thank YOU! What a nice touch to receive a personal message....can't wait to order something again!  -Marilyn, Freeport, Illinois

All my transactions with Barnes and Wagner have been perfect! They keep me informed via email, and ship so quickly! They also pack the fragile glass items so carefully, and they arrive in mint condition, its a wonderful web store!

-Beth, Bloomington, Minnesota

Although I purchase a lot of things on line, this was the first time I used this merchant. They did a super job. Excellent electronic catalog, great ordering mechanism (cart, checkout, etc.), and they met all of their commit dates.

-Charles, Glendale, California

Thank you very much. This kind of service is hard to find.

-Sandra, San Mateo, California

I received the order - everything's perfect! I was very surprised how quickly I received the merchandise. Thanks for doing things right!

-Christopher, Fort Worth, Texas

Thank You, very much. This was my 1st online purchase. You've got a happy customer with the prompt shipping.  -Charles, Austin, Texas

Yippee!  I had a wonderful experience with Barnes & Wagner.  I would definitely order through them again. Also, the product arrived very quickly to my pleasant surprise. Barnes & Wagner is a reliable, responsible company!  The gift was very well received by the recipient (a relative) and was thought to be beautiful.  -Nancy, Austin, Texas

The package arrived today just in time for Christmas. Thanks 
for the care and consideration that goes into the packing and for shipping in such a speedy manner at such a hectic time of the year. Much appreciated.

-John, Santa Barbara, California

Very quick delivery and very carefully packaged item.  -Jan, Oakton, Virginia

This is my third transaction with Barnes & Wagner. Communications, follow up, shipping and handling have been first rate. The merchandise is, likewise.

-Craig, Dallas, Texas

We have ordered twice from B&W. The first time was excellent, with absolutely no problems. The second time we asked to exchange the item and B&W was very gracious and efficient with handling the return and exchange. Correspondence was excellent.  -Carolyn, Okemos, Michigan

I have placed two separate orders with Barnes & Wagner Gifts. Both times the orders where confirmed and shipped promptly. I will be ordering from them again.  -Pat, Yorba Linda, California

Excellent e-mail communication, fast shipping, and beautiful merchandise. Will definitely buy from again.  -Jill, Fort Wayne, Indiana